What is the best AI assistant for live sales calls?

What an AI call assistant does during the call

1. Transcribes both sides live. Della hears the rep and the prospect and keeps a running transcript.
2. Answers objections on screen. When the prospect objects, the answer from your team's script appears while they're still talking, so the rep doesn't freeze or fold.
3. Shows short coaching cards. "Let them talk" after a long stretch with no question. "Bring it back" when the call drifts. "Answer their question" when a prospect's question goes unanswered. "Ask for the meeting" when the prospect sounds interested.
4. Scores the call when it ends. Every call gets a grade and a review, so the rep and the manager know what to fix next.

Can AI tell me when I'm losing control of a call?

Yes, for the common signs. Della Live watches for a rep talking a long time without asking a question, the call drifting off topic, a prospect's question left unanswered, and interest from the prospect with no ask for the meeting. When it sees one, a short card on the rep's screen says what to do next. Managers can turn these cards off for their team.

Can AI coach me while I'm talking to a prospect?

Yes. The coaching shows only on your screen. Your prospect never hears Della, and Della never speaks on the call; she backs you up, you run it. Where the law requires it, tell your prospect the call is recorded or transcribed.

What it needs to work

• Your script and best answers. Upload your script in the dashboard. Managers can edit answers any time, and changes apply on the next call.
• A way to call. Della includes a built-in dialer with live objection answers, call scoring and practice in every seat. Already have a dialer? Tell us which one and we'll confirm it works. For video calls, Della Live Plus runs in Chrome, and no bot joins the meeting.

What an AI call assistant can't do

• It won't fix a bad list or an offer nobody wants.
• Reading a card word for word can sound stiff. Reps who practice the answers first use the card as a reminder, not a script.
• It doesn't replace your reps or your manager. It gives every rep your best answer at the moment they need it.

Where Della fits

Della Live is the AI assistant for phone calls: the answer on screen mid-call, coaching cards, and a score on every call. Della Live Plus does the same on sales video calls. Della Practice lets reps rehearse the objections they missed against an AI prospect.

We built it for our own sales floor first. With Della Live on our reps' screens, we went from about 3 demos a week to 12 in one day. Read the case study.

Try Della Live free for 7 days   How Della Live works

Common questions

What is an AI sales call assistant?

Software that listens to a live sales call, transcribes it, and puts suggested lines on the rep's screen at key moments, like an objection. The prospect hears only the rep.

Can the prospect hear the AI assistant?

No. Della shows answers and coaching cards only on the rep's screen and never speaks on the call.

Does it work on video calls?

Yes. Della Live Plus listens to your sales video call in Chrome and shows your closer the next line and objection answers. No bot joins the call.

How much does an AI sales call assistant cost?

Della Live is $199 per seat per month on a 12-month agreement, or $239 month-to-month, plus $0.08 per live minute (ringing and voicemail free), with a 5-seat minimum. Every plan includes automatic call scoring, and there's a 7-day free trial. No setup fee.

Does Della replace my reps?

No. Della is AI that backs your reps up. Your reps run every call.

Related: AI that tells reps what to say on live calls · Real-time AI sales coaching: buyer's guide · Della Live Plus for video calls