DCase study · AI outbound calling

150 old leads. One weekend. 7 people ready to talk.

A custom vehicle wrap studio in New Jersey had a list of past leads nobody had called back. Della called 150 of them over one weekend. Nearly 1 in 3 people who answered wanted to talk about their car again.

150past leads called
24picked up (16%)
7interested (29% of pickups)
$24,465interested pipeline
83 mintotal calling time
The setup

Leads the team had already paid for, gone quiet.

The list

150 past leads, each at least 14 days old and not already in follow-up. People who once asked about a wrap and never booked.

The calls

Della called them on Saturday and Sunday, October 17 and 18, 2026, during the day. 150 calls in about 83 minutes of talk time.

The handoff

The moment someone was interested, the team got a text with the lead's details and the call recording, so they could call back while it was warm.

The 7 interested leads

Real cars, real quotes, real next steps.

LeadVehicle and jobQuoteWhat they said
HOT2022 BMW X6 M50i, wrap$4,595Asked for a callback.
HOT2008 Volkswagen Jetta, wrap$3,395Asked for a callback and is sending photos of the car.
WARM2002 Ford Thunderbird, wrap$3,595Said the price "sounded good."
WARM2016 Nissan Rogue, wrap$3,895Still wants the wrap.
WARM2024 Honda Accord, wrap$3,395Comparing prices.
WARM2025 Honda Civic, starlight headliner$2,195Asked where the studio is.
MAYBE2013 Infiniti G37, wrap$3,395At work, said he'd call back.

Lead names and numbers are withheld. Quotes are the studio's prices for each job.

Results from a two-day trial, October 17 and 18, 2026. "Interested pipeline" is the quoted value of the 7 interested leads; none had closed when this was published. Client name withheld.

Your old leads already know your name. Della calls them back.

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